No. Our service can be set up entirely by a senior’s contact as well as by the senior themselves
No. We’ve designed our website to make it easy to use on desktop computers, laptops, tablets and smartphones.
The only personal information we need is the phone number that will be used for calls and texts. Last names are optional and are for the senior and their contacts’ reference only. You can create a free email account that is only used for this service if you don’t want to use your usual email address. We use a secure online payment system for billing (e.g., PayPal), so we’ll never ask you for credit card information.
From your Assuratel home page, simply enter your message in the “Reminder Message” box. You can also select the “Remind Daily” checkbox if you want the message repeated every day.
It depends on how they check‑in. If they call us or if we call them, they will be read the reminder message on the phone. If they check‑in using a text message, we will text them back with the reminder message. If they check‑in using the Assuratel website, we will display the message prominently on their screen.
We will call the senior every day at the time they choose. They only have to answer the call and press “1”. They can also add a backup phone number that we will try if they don’t answer their main phone number. Useful if they want us to call their cellphone if they don’t answer their home phone. They can also check‑in before their scheduled call, and we won’t call them that day.
There are several ways they can use to check‑in early. They can call or text from either their main or backup phone to our phone number: (224) 228-1776. When using text messaging, the message can be anything, even a single random letter. They can also use our website to check‑in by going to their Assuratel home page and use the “Check In Now” button. Another way of checking-in is by their contact(s). They can check‑in for the senior by going to their home page and using the “Check In Now” button. The senior will receive an email when they have been checked‑in this way.
The contact(s) will be notified and asked to check up on them. Contacts are alerted by a phone call, a text message or an email. We can use any or all of those methods to notify them.
There is a convenient checkbox that can be used to stop daily calls for as long as desired.
A contact is a person or organization that is concerned about the well-being of the senior. We will contact them if the senior misses a day’s check‑in.
There can be up to 5 contacts.
The first 60 days are free. After that, we offer two plans. You can go month to month for $7.50 per month. For the best value, you can pay $60.00 for an entire year ($5.00 per month or about 16¢ a day).
No. You can cancel at any time.
We use a secure online payment system for billing (e.g., PayPal). They will handle all of the payment details. Assuratel will never ask anyone for any credit card information.
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If you have any other questions, please don’t hesitate to ask us by using the “Contact Us” menu option at the top of this screen.